Privacy Policy

Fullness Mindset LLC

Effective Date: October 30, 2025

1. Introduction and Scope

Fullness Mindset LLC (“we,” “us,” “our,” or the “Company”) is a Florida-registered Limited Liability Company (Registration No. L25000444840) located at 5451 Columbus Blvd, Sebring, FL 33872, United States. We provide digital marketing, automation, web development, CRM, eCommerce, AI Agency, AI integrations, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

- Visit our website (the “Site”);

- Engage our services;

- Receive free educational resources; or

- Interact with us as a client, collaborator, contractor, or visitor.

We are committed to transparency, integrity, and responsible digital practices as outlined in our Internal Regulations and Corporate Code of Conduct. This Policy complies with applicable U.S. federal and Florida laws, including:

- FTC Act (15 U.S.C. §§ 41–58)

- CAN-SPAM Act (15 U.S.C. §§ 7701–7713)

- COPPA (where applicable)

- Florida Information Protection Act (where applicable)

By using our Site or services, you consent to the practices described herein.

2. Information We Collect

We collect information in three ways:

A. Information You Provide Directly

- Contact Forms / Inquiries: Name, email, phone, company, message.

- Service Contracts / Onboarding: Business details, billing info, project requirements.

- Client Portals (e.g., Go High Level): Account credentials, CRM data, workflow preferences.

- Free Resource Sign-Ups: Name, email (for newsletters, guides, webinars).

B. Automatically Collected Data

- Site Analytics: IP address, browser type, device info, pages visited, time spent, referral source.

- Cookies & Tracking:

- Essential cookies (site functionality)

- Performance cookies (Google Analytics, Meta Pixel)

- Marketing cookies (retargeting, ad tracking)

- Server Logs: Access times, requested files, error logs.

C. Third-Party Integrations

When you connect tools like Go High Level, Shopify, WordPress, n8n, or Meta Business Suite, we may receive:

- User behavior within those platforms

- Transaction data (if eCommerce)

- Automation logs

- Customer data uploaded by you (as controller)

> Note: You are solely responsible for any personal data you upload to third-party tools. We act as a processor and follow your lawful instructions.

3. How We Use Your Information

We use personal data only for legitimate business purposes:

| Purpose | Legal Basis |

| Deliver contracted services (CRM setup, automations, web design) | Contract fulfillment |

| Communicate project updates, invoices, support | Contract & legitimate interest |

| Send marketing emails (newsletters, free resources, offers) | Consent (opt-in) or legitimate interest |

| Improve Site performance and user experience | Legitimate interest |

| Comply with legal obligations (tax, audits, disputes) | Legal compliance |

| Prevent fraud, abuse, or unauthorized use | Legitimate interest & legal compliance |

We never sell your personal data.

4. Sharing and Disclosure

We share data only when necessary and under strict controls:

| Recipient | Purpose | Safeguards |

| Authorized Subcontractors (developers, designers) | Project execution | Signed NDA + limited access |

| Payment Processors (Stripe, ACH) | Billing & rebilling | PCI-DSS compliant |

| Platform Providers (GHL, Shopify, Meta, Google) | Tool functionality | Their terms + your consent |

| Legal Authorities | Court order, subpoena, investigation | Only when required by law |

| Successors in Business | Merger, acquisition | Notice + continuity of protection |

All collaborators sign a Non-Disclosure Agreement (NDA) as per our Internal Regulations.

5. Data Security

We implement reasonable technical and organizational measures:

- Encryption: SSL/TLS for data in transit; at-rest encryption where applicable.

- Access Controls: Role-based access, two-factor authentication.

- Regular Audits: Security reviews of tools and internal processes.

- Incident Response: Prompt action in case of breach + notification if required by law.

However, no system is 100% secure. You use our services at your own risk.

6. Data Retention

We keep personal data only as long as necessary:

| Data Type | Retention Period |

| Client project data | Duration of contract + 7 years (tax/legal) |

| Marketing subscribers | Until unsubscribe or inactivity > 24 months |

| Website logs | 90 days |

| Backups | 30–90 days (then securely deleted) |

Upon contract termination, we return or delete client-controlled data within 10 business days unless legally required to retain.

7. Your Rights (CCPA / GDPR-Inspired)

Though not EU-based, we respect user rights:

- Access: Request a copy of your data.

- Correction: Update inaccurate information.

- Deletion: Ask us to delete your data (subject to legal retention).

- Opt-Out: Unsubscribe from marketing anytime via link or email.

- Non-Discrimination: No penalty for exercising rights.

To exercise rights, email: [email protected]

We respond within 30 days.

8. Third-Party Tools & Rebilling

Some features require paid third-party licenses (e.g., premium GHL snap-ins).

- You must review and accept their terms.

- We rebill exact costs via Stripe/ACH with your express authorization.

- We are not liable for third-party tool performance, downtime, or data handling.

9. Cookies & Tracking

| Type | Purpose | How to Manage |

| Essential | Site operation | Cannot disable |

| Analytics | Performance insights | Opt-out via browser |

| Marketing | Retargeting ads | Click “Manage Preferences” footer link |

You can control cookies via:

- Browser settings

- Our cookie consent banner

- Tools like [youradchoices.com](https://youradchoices.com)

10. Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect data from minors. If discovered, we delete it immediately.

11. International Data Transfers

Data may be processed in the United States. By using our services, non-U.S. users consent to such transfer. We ensure appropriate safeguards for cross-border data.

12. Changes to This Policy

We may update this Policy. Changes are effective upon posting. Material changes will be notified via:

- Email (to clients/subscribers)

- Site banner

Continued use = acceptance of updated terms.

13. Contact Us

For questions, requests, or complaints:

Fullness Mindset LLC

Attn: Privacy Officer

5451 Columbus Blvd

Sebring, FL 33872

Email: [email protected]

Governing Law: Laws of the State of Florida, USA

Jurisdiction: Exclusive jurisdiction of Florida courts

Signed Electronically

Osvaldo D. Meléndez Maldonado

CEO, Fullness Mindset LLC

Date: October 30, 2025

Electronic signatures valid under E-Sign Act (15 U.S.C. § 7001)

End of Privacy Policy

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